You wouldn't think anyone would want to be in the out-group that Northouse mentions, it seems cold, distant, and boring. However, I've worked with people that prefer that. Is this because of the manager or the employee?
I've known working relationships to stop at different phases and go no further. I've also known of being at different phases with the manager and the assistant manager and not always the best relationship with the higher ranking manager.
I never considered that the in and out groups are like those cliques from high school. I can see it now I guess, but I see it them differently. The in group has proven reliable when it comes to work, they go above and beyond. Was this the case with cliques in high school? Not really, those seemed more about power and control of strong personalities over weak ones.
According to the LMX test I am in with my manager and after only working at that particular branch for 6 months. This sounds very impressive and I think it comes more from her than from me. She makes you feel at ease and if there's a day where stress gets to her, she will apologize for any attitude she may have had.
In my opinion, evaluation quizes like the MLQ only work well if you're honest or are even aware of what's going on.
I agree with Hill, we adapt the library to what the community needs. Yes, this may mean our services change somewhat, but if we don't adapt we'll die out.
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